You know the feeling. It seems like an age since the receptionist put you on hold. Maybe they've forgotten you are still there. Was that a click you heard? Maybe you have been cut off? Maybe you should phone back later? Maybe you just won't bother!!!
Despite this being one of the most irritating telephone experiences, it is also one of the most common. When it happens to you it's annoying but when it happens to a customer who is trying to phone you then it's serious. The answer - quite literally - is a Music on Hold machine from Storacall. |
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Now you can reassure your callers that they are still connected, with friendly familiar music which will also encourage them to hold on for longer. No more callers who are fed up - giving up and hanging up.
It's the real thing
The MOH Range offer real music specifically recorded for telephone use. That's real music. Not boring electronic tones and jingles, Classical and Modern tunes carefully selected to welcome and relax.
Company Message
With Music on Hold, you can also have your own personal message or business announcement. This is the way to really turn telephone waiting to your advantage. If your callers have to wait, why not entertain them with up to date information on your current products and services. We can advise on recording of your own promotional message. |
